Shipping Policy
Shipping Policy:
1. Processing Time:
- Orders are typically processed within 1-2 business days after payment confirmation.
2. Shipping Methods:
- We offer standard and expedited shipping options.
- Standard shipping usually takes 3-5 business days for delivery.
- Expedited shipping delivers within 1-3 business days.
3. Shipping Rates:
- Shipping rates are calculated based on the destination and weight of the package.
- Customers can view shipping rates at checkout before finalizing their purchase.
4. International Shipping:
- We currently offer domestic shipping within [Country/Region].
- For international orders, please contact our customer service team for assistance and shipping rates.
5. Order Tracking:
- Once your order is shipped, you will receive a confirmation email with tracking information.
- Tracking details allow you to monitor the status of your delivery.
6. Delivery Issues:
- In case of any delivery issues or delays, please contact our customer service team.
- We will work with our shipping partners to resolve any issues and ensure timely delivery.
7. Shipping Restrictions:
- We comply with all shipping regulations and restrictions.
- Some locations may have restrictions on the import of dairy products. Customers are responsible for knowing and adhering to their local regulations.
8. Damaged or Lost Packages:
- In the rare event that your package is lost or damaged during transit, please contact us immediately.
- We will initiate a claim with the shipping carrier and arrange for a replacement or refund as appropriate.
9. Address Accuracy:
- Customers are responsible for providing accurate shipping addresses.
- We are not liable for packages delivered to incorrect addresses provided by the customer.
10. Holiday Shipping:
- During peak seasons and holidays, shipping times may be longer than usual due to increased demand and carrier delays.
- We encourage customers to place orders in advance to ensure timely delivery during busy periods.
11. Policy Updates:
- We reserve the right to update our shipping policy at any time.
- Customers will be notified of any changes to the shipping policy on our website.
If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact our customer service team for assistance.
1. Processing Time:
- Orders are typically processed within 1-2 business days after payment confirmation.
2. Shipping Methods:
- We offer standard and expedited shipping options.
- Standard shipping usually takes 3-5 business days for delivery.
- Expedited shipping delivers within 1-3 business days.
3. Shipping Rates:
- Shipping rates are calculated based on the destination and weight of the package.
- Customers can view shipping rates at checkout before finalizing their purchase.
4. International Shipping:
- We currently offer domestic shipping within [Country/Region].
- For international orders, please contact our customer service team for assistance and shipping rates.
5. Order Tracking:
- Once your order is shipped, you will receive a confirmation email with tracking information.
- Tracking details allow you to monitor the status of your delivery.
6. Delivery Issues:
- In case of any delivery issues or delays, please contact our customer service team.
- We will work with our shipping partners to resolve any issues and ensure timely delivery.
7. Shipping Restrictions:
- We comply with all shipping regulations and restrictions.
- Some locations may have restrictions on the import of dairy products. Customers are responsible for knowing and adhering to their local regulations.
8. Damaged or Lost Packages:
- In the rare event that your package is lost or damaged during transit, please contact us immediately.
- We will initiate a claim with the shipping carrier and arrange for a replacement or refund as appropriate.
9. Address Accuracy:
- Customers are responsible for providing accurate shipping addresses.
- We are not liable for packages delivered to incorrect addresses provided by the customer.
10. Holiday Shipping:
- During peak seasons and holidays, shipping times may be longer than usual due to increased demand and carrier delays.
- We encourage customers to place orders in advance to ensure timely delivery during busy periods.
11. Policy Updates:
- We reserve the right to update our shipping policy at any time.
- Customers will be notified of any changes to the shipping policy on our website.
If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact our customer service team for assistance.